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800-359-1058
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Exclusive Offer

Call Us Today! 800-359-1058

We Answer The Phone

Need Help Now?

If you are currently experiencing a system outage or other emergency, please call us at 800-359-1058 for a free assessment of your problem and a no-obligation quote.  It is possible that your trouble can be diagnosed and fixed remotely in just a few minutes.

Need Occasional Support?

We offer a range of support options so you can choose whatever best suits your needs.

Hourly Support - Pay Only When You Need Us

Package of Hours - Pre-paid coverage offered at a discount. Offered in bundles of 5, 10, or 20 hours. Credits never expire.

Looking for Complete Coverage?

Easy PC Solutions is pleased to offer UNLIMITED Phone/Remote/Email Support agreements to our clients. This renewable agreement covers all your currently owned Lytec modules and selected add-on Third Party modules. Our experienced team of certified consultants will help you run your system and business better by taking the worry out of the clock ticking when you need top level qualified support.

What is covered?

Support for the current and one previous versions of the covered product set

Provide information on program functionality and use of the system

Error message troubleshooting

Claim reject troubleshooting

Product activation issues

Remote assistance connections

Installation of service packs (as applicable)

Benefits

Preventative support to help keep your system healthy and trouble free

UNLIMITED Support via phone, remote connection and email

Staffed by experienced and certified technician and consultants

Includes ALL remote connection fees

Discounts for prepaid multi-year agreements

One fee covers all seats and licenses

Coverage during regular business hours (8:30am-5p Central Time)

Lytec Software Support Options – Call for Pricing

Hourly Support - Pay Only When You Need Us

Package of 5, 10, or 20 Pre-Paid Hours (no expiration date)
Unlimited Phone/Remote/Email Support  (Available in 3, 6 and 12 month packages)

Services covered separately – call for a quote!

Claim Rejection Resolution Training

Lytec

Version upgrades

PC hardware

User training

Custom reports

Custom Documentation

Back-ups, data repair and recovery

Spring Charts Support

Documenting your installation

Network troubleshooting and support

Unsupported versions  (More than two releases old)

Services

eMDS Products
We strive for excellence. Learn more about all the services we provide.
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Downloads
Our support is available online so you have what you need in the convenience of your own home or office.